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Managed IT Service

Our IT Managed Service offerings  the infrastructure lifecycle of Plan,Build,Run and Monitor and include infra consulting, 24x7 help desk services, data center build and support, end user computing, enterprise networking, managed unified communication, enterprise security, IT process Automation, IT infrastructure operation management and transformation services

End-User Computing

Managed Services

  • Service Desk

  • Desktop Management

  • Desk side / Field Services Management

  • Messaging Services

  • Unified Communication Services

  • Citrix /VMware Management

  • Active Directory

System Integration Services

  • Windows Migration

  • MS Office Migration

  • Exchange Migration

  • Office 365 Migration

Consulting Services

  • VMware / VDI Assessment

  • BYOD Assessment

Network  Management

Build Services

  • Requirements gathering

  • Resource implementation standards

  • Job risk identification and communication

Network Service Design

  • Establish feasibility

  • Design solution including creation of network diagrams, configuration files, system updates

  • Create service order, track and manage service provisioning

  • Implementing, configuring & activating service and testing

Network Resource Provisioning

  • Allocating and installing resource

  • Configuring and activating resources spread across core, access and transport networks

  • Managing resource provisioning, tracking and reporting

  • Resource recovery

Network Operations Services

  • Gathering requirement and providing NMS tools solution

  • Planning the deployment architecture

  • Planning servers, storage for tools, logs, etc.

  • Configuring desktops, display screens, video walls inside NOC

Data Center Management

  • Server Management

  • Storage Management

  • Backup and Architecture Management

  • Web Server Management

  • Database Management

  • Active Directory Management

  • Email and Mobility

IT Services Management

  • Incident and Problem Management

  • Change Management

  • IT Asset Management

  • Configuration and Release Management

  • Capacity Management

  • Service desk Build and Run

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